Frequently Asked Questions
Shipping
Do you offer free shipping?
Yes. US orders of $85 or more ship free. US orders under $85 ship for a flat $8.99. Free shipping isn’t available on international orders.
How long will my order take to arrive?
We process orders within 1 to 2 business days. Once your order ships, US delivery usually takes 5 to 10 business days.
Do you ship internationally?
Yes, we ship worldwide with FedEx International Express. Orders are processed within 1 to 2 business days. Delivery times depend on your country, customs and international shipping routes.
Will I have to pay customs or import fees?
You might. Your country’s customs office decides and collects any duties, import taxes or fees, not OvaFit. The person receiving the order is responsible for paying them.
How do I track my order?
When your order ships, we email you tracking information. You can also see your orders anytime in My Account.
I entered the wrong address. Can I change it?
Email help@ovafit.org right away. If your order hasn’t shipped yet, we’ll update the address for you. Subscribers can change the address for future deliveries anytime in My Account.
Returns and our 90 day happiness guarantee
What is the 90 day happiness guarantee?
We want you to feel confident trying OvaFit. If you’re not satisfied with your purchase for any reason, contact us within 90 days of delivery and we’ll help you with a return and refund. You can read the full policy on our Policies page.
How do I start a return?
Email help@ovafit.org within 90 days of delivery. Please contact us before sending anything back, because returns sent without approval can’t be refunded.
Do I need to send the product back?
Opened products don’t need to be sent back. Unopened products do, and we’ll send you the return address once your request is approved.
How do refunds work?
Refunds don’t include your original shipping cost, and you pay for return shipping. There’s no restocking fee. We can’t accept partial returns or expired products.
Subscriptions
How does Subscribe and Save work?
On any product page, choose Subscribe and Save instead of a one time purchase. Your order is delivered automatically and the discount applies to every delivery, with no minimum purchase. Most products ship every 90 days, which is a 3 month supply. Crave Control Protein Powder can ship every 30 or 90 days.
When will I be charged?
Your payment method is charged automatically each time a new delivery is processed, and this continues until you cancel. You can change your next delivery date anytime in My Account.
Can I skip or delay a delivery?
Yes. In My Account you can delay your next delivery by a few weeks or skip it completely. There’s no limit on how often you can do this.
Can I change how often I get my order?
Yes. You can change your delivery frequency anytime in My Account.
Can I add, swap or remove products?
Yes. In My Account you can add, swap or remove items, and update your shipping address and payment details.
How do I cancel my subscription?
Log into My Account and cancel your subscription. There are no contracts and no cancellation fees, and you can reactivate anytime. If you need help, email help@ovafit.org.
Do subscribers get any perks?
Yes. Subscribers earn rewards points on every order, which you can redeem for discounts and free products. You’ll also get early access to new product launches.
Our supplements
Who formulates OvaFit supplements?
Every OvaFit supplement is formulated by Tallene Hacatoryan, MS, RD. She’s a Registered Dietitian who specializes in PCOS (now also called PMOS) and has PCOS herself. She builds each formula around ingredients backed by published research.
How are your supplements made and tested?
Our supplements are made in FDA registered, cGMP compliant facilities and tested for purity and potency.
Which supplement is right for me?
Take our free PCOS Supplement Quiz. It takes just a few minutes and matches you with products based on your symptoms and goals.
Can I take more than one OvaFit product at a time?
Yes. Our products are designed to work together, and our bundles combine the most popular pairings:
- PCOS Daily Ritual Bundle: Inositol Complete 40:1, Crave Control Protein Powder and the Metabolism Plus Daily Multi, plus Cysterhood app access
- Insulin Resistance Bundle: Inositol Complete 40:1 and Berberine Advanced
- Hormone Balance Bundle: Testosterone Relief Tea and Inositol Complete 40:1
How long until I see results?
Most of our formulas are designed for daily use over about 3 months, which matches the timelines used in research on their ingredients. Everyone’s body is different, so results vary.
Can I use OvaFit if I don’t have PCOS?
Yes. Many of our ingredients support healthy blood sugar, metabolism and overall wellness,* so women without PCOS use them too. Check with your doctor before starting any new supplement.
Are your products gluten free and dairy free?
- Berberine Advanced, Crave Control Protein Powder and the Metabolism Plus Daily Multi are gluten free, dairy free and vegan.
- Inositol Complete 40:1 contains only myo inositol and D chiro inositol, with no fillers, flavors or sweeteners.
- Testosterone Relief Tea is a caffeine free blend of USDA organic herbs.
Each product page lists full ingredients.
I have food allergies. What should I know?
- Crave Control Protein Powder contains pumpkin seed, and it’s made in a facility that also processes tree nuts.
- Testosterone Relief Tea contains chamomile and calendula, which are in the daisy family.
Each product page lists full ingredients, so please review them before ordering.
Can I take OvaFit while pregnant, breastfeeding or trying to conceive?
Talk with your doctor before starting or continuing any supplement while trying to conceive, pregnant or breastfeeding. For reference:
- Inositol Complete 40:1 and the Metabolism Plus Daily Multi are commonly used while trying to conceive. Ask your doctor whether to continue them during pregnancy and breastfeeding.
- Berberine Advanced is not recommended during pregnancy or breastfeeding.
- Crave Control Protein Powder is not recommended during pregnancy or breastfeeding.
- For Testosterone Relief Tea, ask your doctor first.
Can I take OvaFit with my medications?
Talk with your doctor or pharmacist before taking any supplement with prescription medication. Berberine, inositol and chromium support healthy blood sugar levels,* so this is especially important if you take blood sugar medication like metformin or insulin. Also check with them if you take thyroid medication or a blood thinner. Product pages list some common interactions, but those lists aren’t complete.
Your account
How do I log into my account?
Go to My Account and sign in with the email you used to order. If you forgot your password, use the reset link on the sign in page.
How do I contact you?
Email help@ovafit.org or send us a message through our Contact Us page. We’re happy to help with orders, subscriptions or product questions.
Product questions
Each product page has answers specific to that product:
*These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. The information on this page is for general education and is not medical advice. Always talk with your doctor before starting a new supplement, especially if you are pregnant, breastfeeding, trying to conceive, taking medication or have a medical condition.